{"id":442,"date":"2024-08-14T16:13:22","date_gmt":"2024-08-14T14:13:22","guid":{"rendered":"https:\/\/www.voss-healthcare.net\/?page_id=442"},"modified":"2026-02-18T11:36:36","modified_gmt":"2026-02-18T10:36:36","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.voss-healthcare.net\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"442\" class=\"elementor elementor-442\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-229a6d8 e-flex e-con-boxed e-con e-parent\" data-id=\"229a6d8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9c2bcda elementor-widget elementor-widget-heading\" data-id=\"9c2bcda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">FAQ: The most common questions about ello<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8749c95 e-flex e-con-boxed e-con e-parent\" data-id=\"8749c95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c86eca3 elementor-widget elementor-widget-n-accordion\" data-id=\"c86eca3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;default_state&quot;:&quot;expanded&quot;,&quot;max_items_expended&quot;:&quot;one&quot;,&quot;n_accordion_animation_duration&quot;:{&quot;unit&quot;:&quot;ms&quot;,&quot;size&quot;:400,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"e-n-accordion\" aria-label=\"Accordion. Open links with Enter or Space, close with Escape, and navigate with Arrow Keys\">\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2100\" class=\"e-n-accordion-item\" open>\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"1\" tabindex=\"0\" aria-expanded=\"true\" aria-controls=\"e-n-accordion-item-2100\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What makes ello so safe? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2100\" class=\"elementor-element elementor-element-9f16437 e-con-full e-flex e-con e-child\" data-id=\"9f16437\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75e5ec9 elementor-widget elementor-widget-text-editor\" data-id=\"75e5ec9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ello is an electric rollator that stands out in the market due to its many innovative features, especially its high safety standards. It automatically brakes on slopes and moves at a crawl when the handles are released. ello always detects the user's desired speed and adjusts accordingly. Its front, bottom, and rear lighting provides added security.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2101\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"2\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2101\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What sets ello apart? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2101\" class=\"elementor-element elementor-element-1cec806 e-con-full e-flex e-con e-child\" data-id=\"1cec806\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f4d6959 elementor-widget elementor-widget-text-editor\" data-id=\"f4d6959\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ello is an electric rollator unique in the market for its wealth of innovative features. It excels in safety, offering high comfort reminiscent of e-bikes, even allowing users to tackle slopes or obstacles like curbs. This safety and comfort are complemented by a sleek design that looks good even in theaters or opera houses.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2102\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"3\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2102\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How does the brake assistant work?<br>  Is the brake assistant safe in wet weather? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2102\" class=\"elementor-element elementor-element-787fa25 e-con-full e-flex e-con e-child\" data-id=\"787fa25\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9df797a elementor-widget elementor-widget-text-editor\" data-id=\"9df797a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The brake assistant in the ello rollator automatically maintains your desired speed when going downhill, especially in critical situations and in all weather conditions. Sensors detect slopes and stumbling movements, activating the brakes to slow down. This reduces the risk of falls and ensures safe movement. This intelligent function helps users maintain control, even in unexpected moments. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2103\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"4\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2103\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can ello help overcome obstacles? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2103\" class=\"elementor-element elementor-element-69df7f9 e-con-full e-flex e-con e-child\" data-id=\"69df7f9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70fe7a4 elementor-widget elementor-widget-text-editor\" data-id=\"70fe7a4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><br \/>The ello rollator features a special \"obstacle button\" that allows users to safely and comfortably cross curbs or small steps. With a simple press of a button, the rollator slightly lifts, making it easy to navigate obstacles like bus entries. This function greatly simplifies daily life, though ello is not designed for navigating steep stairs. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2104\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"5\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2104\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How do the electric motors assist in daily use? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2104\" class=\"elementor-element elementor-element-a503953 e-con-full e-flex e-con e-child\" data-id=\"a503953\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2897236 elementor-widget elementor-widget-text-editor\" data-id=\"2897236\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The two powerful electric motors in the ello rollator provide effective support on slopes or when carrying heavy loads, like groceries. The motors offer steady and powerful assistance, allowing easy movement. ello is an ideal solution for more challenging everyday situations.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2105\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"6\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2105\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Are the controls really self-explanatory? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2105\" class=\"elementor-element elementor-element-b009c52 e-flex e-con-boxed e-con e-child\" data-id=\"b009c52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7ba946e elementor-widget elementor-widget-text-editor\" data-id=\"7ba946e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Two simple controls make operating ello easy and intuitive. Once the desired support level is set, you can fully focus on your mobility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2106\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"7\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2106\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What happens if the ello's battery runs out? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2106\" class=\"elementor-element elementor-element-d4f9e52 e-con-full e-flex e-con e-child\" data-id=\"d4f9e52\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8af1629 elementor-widget elementor-widget-text-editor\" data-id=\"8af1629\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If the battery of the ello rollator runs out, it can still be used manually without any issues. The basic functions, such as pushing and steering, remain unaffected, and the rolling resistance only changes slightly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2107\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"8\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2107\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What are the technical specifications of the ello rollator? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2107\" class=\"elementor-element elementor-element-fa5c6c0 e-con-full e-flex e-con e-child\" data-id=\"fa5c6c0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c1db6aa elementor-widget elementor-widget-text-editor\" data-id=\"c1db6aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tYou can find the technical data here: technical data. <a style=\"color:#073449; text-decoration:underline;\" href=\"\/en\/#tech\">technische Daten<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2108\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"9\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2108\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is additional equipment available for ello?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2108\" class=\"elementor-element elementor-element-803ddec e-con-full e-flex e-con e-child\" data-id=\"803ddec\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b56c5 elementor-widget elementor-widget-text-editor\" data-id=\"a8b56c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Additional accessories for the ello rollator will be available throughout 2025.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-2109\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"10\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-2109\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How often should I have my ello rollator serviced? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-2109\" class=\"elementor-element elementor-element-e27d468 e-con-full e-flex e-con e-child\" data-id=\"e27d468\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-bf9bbc8 elementor-widget elementor-widget-text-editor\" data-id=\"bf9bbc8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>We recommend an annual service check with your dealer. From February 2025, you can find the dealer search on our website. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21010\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"11\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21010\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I determine if ello is right for me? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21010\" class=\"elementor-element elementor-element-c624e51 e-con-full e-flex e-con e-child\" data-id=\"c624e51\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2dcdec4 elementor-widget elementor-widget-text-editor\" data-id=\"2dcdec4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To determine if the ello rollator is suitable for you, we recommend filling out our short questionnaire: Consultation. If ello is a good fit, you can request a detailed consultation and a free test drive at a medical supply store of your choice. <a style=\"color: #073449; text-decoration: underline;\">Beratung<\/a> Sollte der ello f\u00fcr Sie sinnvoll sein, k\u00f6nnen Sie direkt im Anschluss einen ausf\u00fchrlichen Beratungstermin und eine kostenlose Testfahrt in einem Sanit\u00e4tshaus Ihrer Wahl anfordern.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21011\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"12\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21011\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can I reach ello customer service in person? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21011\" class=\"elementor-element elementor-element-1f463c9 e-con-full e-flex e-con e-child\" data-id=\"1f463c9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fcd1bf3 elementor-widget elementor-widget-text-editor\" data-id=\"fcd1bf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tOf course, ello customer service is available for inquiries by phone and email. You can find the contact details here: Contact. <a style=\"color:#073449;text-decoration:underline;\" href=\"\/en\/contact\/\">Contact<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21012\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"13\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21012\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can ello be used in bad weather and rain?  <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21012\" class=\"elementor-element elementor-element-598fbef e-con-full e-flex e-con e-child\" data-id=\"598fbef\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d56477 elementor-widget elementor-widget-text-editor\" data-id=\"9d56477\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The ello rollator is designed for use in wet weather conditions and rain, as it meets the IP02 protection rating. This means it is protected against water droplets, such as those from light rain or splashing water. The rollator can be used in such conditions without any loss of functionality or safety.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21013\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"14\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21013\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is there health insurance support for ello? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21013\" class=\"elementor-element elementor-element-2c011ee e-con-full e-flex e-con e-child\" data-id=\"2c011ee\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9d24fbd elementor-widget elementor-widget-text-editor\" data-id=\"9d24fbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The development of ello complies with the Medical Device Regulation (MDR) requirements. Your health insurance provider can inform you if ello is eligible for reimbursement under your individual plan. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21014\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"15\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21014\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> What warranty and guarantee does ello offer? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21014\" class=\"elementor-element elementor-element-0e52c14 e-con-full e-flex e-con e-child\" data-id=\"0e52c14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f3f72cd elementor-widget elementor-widget-text-editor\" data-id=\"f3f72cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\tThe ello rollator complies with the legal warranty and guarantee requirements for such products. The statutory warranty covers two years from the date of purchase, addressing defects present at the time of purchase. \n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21015\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"16\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21015\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How can I secure ello against theft? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21015\" class=\"elementor-element elementor-element-c2eb322 e-con-full e-flex e-con e-child\" data-id=\"c2eb322\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7016674 elementor-widget elementor-widget-text-editor\" data-id=\"7016674\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The ello rollator can be secured using a bicycle lock of an appropriate security level. It is recommended to attach the rollator to a sturdy, fixed object to reduce the risk of theft. This measure helps enhance the rollator's security against theft.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21016\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"17\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21016\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Can ello be insured against theft and damage? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21016\" class=\"elementor-element elementor-element-58f7a45 e-con-full e-flex e-con e-child\" data-id=\"58f7a45\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81c20da elementor-widget elementor-widget-text-editor\" data-id=\"81c20da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Please consult your insurance provider to determine what coverage options are available for the ello rollator. <\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21017\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"18\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21017\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> Is an additional battery available to increase ello\u2019s range? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21017\" class=\"elementor-element elementor-element-41f3688 e-con-full e-flex e-con e-child\" data-id=\"41f3688\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-eebb0ae elementor-widget elementor-widget-text-editor\" data-id=\"eebb0ae\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>An additional battery can be purchased to significantly extend the range of the ello rollator. This allows for longer use without recharging, increasing daily flexibility.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t\t<details id=\"e-n-accordion-item-21018\" class=\"e-n-accordion-item\" >\n\t\t\t\t<summary class=\"e-n-accordion-item-title\" data-accordion-index=\"19\" tabindex=\"-1\" aria-expanded=\"false\" aria-controls=\"e-n-accordion-item-21018\" >\n\t\t\t\t\t<span class='e-n-accordion-item-title-header'><div class=\"e-n-accordion-item-title-text\"> How is ello charged? <\/div><\/span>\n\t\t\t\t\t\t\t<span class='e-n-accordion-item-title-icon'>\n\t\t\t<span class='e-opened' ><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-minus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h384c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t\t<span class='e-closed'><svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-plus\" viewbox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M416 208H272V64c0-17.67-14.33-32-32-32h-32c-17.67 0-32 14.33-32 32v144H32c-17.67 0-32 14.33-32 32v32c0 17.67 14.33 32 32 32h144v144c0 17.67 14.33 32 32 32h32c17.67 0 32-14.33 32-32V304h144c17.67 0 32-14.33 32-32v-32c0-17.67-14.33-32-32-32z\"><\/path><\/svg><\/span>\n\t\t<\/span>\n\n\t\t\t\t\t\t<\/summary>\n\t\t\t\t<div role=\"region\" aria-labelledby=\"e-n-accordion-item-21018\" class=\"elementor-element elementor-element-a86b87c e-con-full e-flex e-con e-child\" data-id=\"a86b87c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e75bbee elementor-widget elementor-widget-text-editor\" data-id=\"e75bbee\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ello is charged using a standard household power outlet. The battery can remain in the rollator but doesn\u2019t have to. You can charge your spare battery while still using ello.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/details>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-63dda7c e-flex e-con-boxed e-con e-parent\" data-id=\"63dda7c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5fc2a53 elementor-widget elementor-widget-html\" data-id=\"5fc2a53\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script type=\"application\/ld+json\">\n{\n    \"@context\": \"https:\/\/schema.org\",\n    \"@type\": \"FAQPage\",\n    \"mainEntity\": [\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Was macht den ello so sicher?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"ello ist ein elektrischer Rollator, der durch seine F\u00fclle von innovativen Ausstattungen einzigartig auf dem Markt sein d\u00fcrfte und insbesondere auch durch seine sehr hohe Sicherheitsausstattung gl\u00e4nzt: Bei Gef\u00e4llen bremst er automatisch ab und beim Loslassen der Griffe bewegt er sich nur im Kriechtempo weiter. ello erkennt dabei zu jeder Zeit die vom Nutzer gew\u00fcnschte Geschwindigkeit und passt sich automatisch an. Seine Beleuchtung nach vorne, unten und hinten schafft nochmals zus\u00e4tzliche Sicherheit.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"What makes ello so safe?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"ello is an electric rollator that stands out in the market due to its many innovative features, especially its high safety standards. It automatically brakes on slopes and moves at a crawl when the handles are released. ello always detects the user's desired speed and adjusts accordingly. Its front, bottom, and rear lighting provides added security.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Was unterscheidet den ello?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"ello ist ein elektrischer Rollator, der durch seine F\u00fclle von innovativen Ausstattungen einzigartig auf dem Markt sein d\u00fcrfte. Besonders hervorzuheben sind seine vielen Ausstattungsmerkmale, die der Sicherheit des Nutzers dienen, gepaart mit einem sehr hohen Komfort, der an E-Bikes erinnert und selbst Steigungen oder Hindernisse wie Bordsteine \u00fcberwinden l\u00e4sst. Diese Sicherheit und der bestechende Komfort wird abgerundet durch sein perfektes Design, das sogar im Theater oder in der Oper eine gute Figur macht.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"What sets ello apart?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"ello is an electric rollator unique in the market for its wealth of innovative features. It excels in safety, offering high comfort reminiscent of e-bikes, even allowing users to tackle slopes or obstacles like curbs. This safety and comfort are complemented by a sleek design that looks good even in theaters or opera houses.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie funktioniert der Bremsassistent? Ist der Bremsassistent sicher bei nassem Wetter?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Der Bremsassistent des ello Rollators sorgt bei Gef\u00e4llen automatisch f\u00fcr die von Ihnen aktuell gew\u00fcnschte Geschwindigkeit \u2013 besonders in kritischen Situationen und bei jedem Wetter. Sensoren erkennen Neigungen sowie Stolperbewegungen und aktivieren die Bremsen, um das Tempo zu reduzieren. Dadurch wird das Risiko von St\u00fcrzen minimiert und ein sicheres Fortbewegen gew\u00e4hrleistet. Diese intelligente Funktion unterst\u00fctzt die Nutzer, indem sie auch in unerwarteten Momenten die Kontrolle \u00fcber den Rollator behalten.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How does the brake assistant work? Is the brake assistant safe in wet weather?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The brake assistant in the ello rollator automatically maintains your desired speed when going downhill, especially in critical situations and in all weather conditions. Sensors detect slopes and stumbling movements, activating the brakes to slow down. This reduces the risk of falls and ensures safe movement. This intelligent function helps users maintain control, even in unexpected moments.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie kann ello beim Hindernisse \u00fcberwinden helfen?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Der ello Rollator verf\u00fcgt \u00fcber eine spezielle \u201eHindernis-Taste\u201c, die es erm\u00f6glicht, Bordsteine oder kleine Stufen sicher und komfortabel zu \u00fcberwinden. Mit einem einfachen Knopfdruck hebt der Rollator leicht an, sodass Hindernisse wie Buseinstiege problemlos passiert werden k\u00f6nnen. Diese Funktion bietet erhebliche Erleichterung im Alltag und sorgt f\u00fcr ein ungehindertes Vorankommen. F\u00fcr das Bew\u00e4ltigen steiler Treppen ist der ello jedoch konstruktionsbedingt nicht ausgelegt.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How can ello help overcome obstacles?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The ello rollator features a special 'obstacle button' that allows users to safely and comfortably cross curbs or small steps. With a simple press of a button, the rollator slightly lifts, making it easy to navigate obstacles like bus entries. This function greatly simplifies daily life, though ello is not designed for navigating steep stairs.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie unterst\u00fctzen die Elektromotoren im Alltag?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Die zwei leistungsstarken Elektromotoren des ello Rollators unterst\u00fctzen effektiv bei Steigungen oder beim Transport schwerer Lasten, wie z. B. Eink\u00e4ufen. Die Motoren sorgen f\u00fcr eine gleichm\u00e4\u00dfige und kraftvolle Unterst\u00fctzung, sodass man leicht vorankommen kann. ello bietet somit eine ideale L\u00f6sung f\u00fcr anspruchsvollere Alltagssituationen.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How do the electric motors assist in daily use?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The two powerful electric motors in the ello rollator provide effective support on slopes or when carrying heavy loads, like groceries. The motors offer steady and powerful assistance, allowing easy movement. ello is an ideal solution for more challenging everyday situations.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Sind die Bedienelemente wirklich selbsterkl\u00e4rend?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Zwei einfache Bedienelemente machen die Handhabung von ello einfach und selbsterkl\u00e4rend. Einmal die gew\u00fcnschte Unterst\u00fctzungsstufe eingestellt, k\u00f6nnen Sie sich voll und ganz auf Ihre Mobilit\u00e4t konzentrieren.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Are the controls really self-explanatory?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"Two simple controls make operating ello easy and intuitive. Once the desired support level is set, you can fully focus on your mobility.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Was passiert, wenn der Akku des ello leer ist?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Wenn der Akku des ello Rollators leer ist, kann er weiterhin problemlos manuell genutzt werden. Die Grundfunktionen, wie das Schieben und Lenken, bleiben uneingeschr\u00e4nkt erhalten und der Rollwiderstand \u00e4ndert sich nur marginal.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"What happens if the ello's battery runs out?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"If the battery of the ello rollator runs out, it can still be used manually without any issues. The basic functions, such as pushing and steering, remain unaffected, and the rolling resistance only changes slightly.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Welche technischen Spezifikationen hat der ello Rollator?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Die technischen Daten finden Sie hier: technische Daten.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"What are the technical specifications of the ello rollator?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"You can find the technical data here: technical data.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Ist f\u00fcr ello weiteres Zubeh\u00f6r erh\u00e4ltlich?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Weiteres Zubeh\u00f6r f\u00fcr den ello Rollator wird im Laufe des Jahres 2025 erh\u00e4ltlich sein.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Is additional equipment available for ello?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"Additional accessories for the ello rollator will be available throughout 2025.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie oft sollte ich meinen ello Rollator warten lassen?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Wir empfehlen eine j\u00e4hrliche Wartung bei Ihrem H\u00e4ndler. Ab Februar 2025 k\u00f6nnen Sie die H\u00e4ndlersuche auf unserer Webseite finden.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How often should I have my ello rollator serviced?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"We recommend an annual service check with your dealer. From February 2025, you can find the dealer search on our website.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie kann ich feststellen, ob ello zu meinen Bed\u00fcrfnissen passt?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Um festzustellen, ob der ello Rollator zu Ihnen passt, empfehlen wir, unseren kurzen Fragebogen auszuf\u00fcllen: Beratung. Sollte der ello f\u00fcr Sie sinnvoll sein, k\u00f6nnen Sie direkt im Anschluss einen ausf\u00fchrlichen Beratungstermin und eine kostenlose Testfahrt in einem Sanit\u00e4tshaus Ihrer Wahl anfordern.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How can I determine if ello is right for me?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"To determine if the ello rollator is suitable for you, we recommend filling out our short questionnaire: Consultation. If ello is a good fit, you can request a detailed consultation and a free test drive at a medical supply store of your choice.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Kann ich den ello Kundenservice pers\u00f6nlich erreichen?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Selbstverst\u00e4ndlich ist der ello Kundenservice f\u00fcr Anfragen telefonisch und per Email erreichbar. Sie finden die Kontaktm\u00f6glichkeiten hier: Kontakt.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Can I reach ello customer service in person?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"Of course, ello customer service is available for inquiries by phone and email. You can find the contact details here: Contact.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Kann ello auch bei schlechtem Wetter und Regen genutzt werden?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Der ello Rollator ist f\u00fcr den Einsatz bei feuchten Witterungsverh\u00e4ltnissen und Regen ausgelegt, da er gem\u00e4\u00df der Schutzart IP02 wassergesch\u00fctzt ist. Dies bedeutet, dass der Rollator gegen das Eindringen von Wassertr\u00f6pfchen gesch\u00fctzt ist, die bei einem leichten Regen oder Spritzwasser auftreten k\u00f6nnen. Der Rollator kann daher unter diesen Bedingungen problemlos genutzt werden, ohne dass die Funktionalit\u00e4t oder Sicherheit beeintr\u00e4chtigt wird.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Can ello be used in bad weather and rain?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The ello rollator is designed for use in wet weather conditions and rain, as it meets the IP02 protection rating. This means it is protected against water droplets, such as those from light rain or splashing water. The rollator can be used in such conditions without any loss of functionality or safety.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Gibt es einen Krankenkassenzuschuss f\u00fcr den ello?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Die Entwicklung des ello erfolgt als Medizinprodukt unter Ber\u00fccksichtigung der Anforderungen der Medical Device Regulation (MDR). Ihre Krankenkasse kann Auskunft dar\u00fcber geben, ob ello im individuellen Tarif bezuschussbar ist.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Is there health insurance support for ello?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The development of ello complies with the Medical Device Regulation (MDR) requirements. Your health insurance provider can inform you if ello is eligible for reimbursement under your individual plan.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Welche Garantie und Gew\u00e4hrleistung gibt es f\u00fcr ello?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Der ello Rollator erf\u00fcllt die gesetzlichen Garantie- und Gew\u00e4hrleistungsbedingungen, die f\u00fcr Produkte dieser Art vorgeschrieben sind. Die gesetzliche Gew\u00e4hrleistung betr\u00e4gt zwei Jahre ab dem Kaufdatum und deckt M\u00e4ngel ab, die zum Zeitpunkt des Kaufs bereits vorhanden waren.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"What warranty and guarantee does ello offer?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The ello rollator complies with the legal warranty and guarantee requirements for such products. The statutory warranty covers two years from the date of purchase, addressing defects present at the time of purchase.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie kann ich ello gegen Diebstahl sichern?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Der ello Rollator kann durch die Verwendung eines Fahrradschlosses entsprechender Sicherheitsstufe gegen Diebstahl gesch\u00fctzt werden. Es wird empfohlen, den Rollator an einem festen, stabilen Gegenstand anzuschlie\u00dfen, um das Risiko eines Wegtragens zu minimieren. Diese Ma\u00dfnahme tr\u00e4gt dazu bei, den Rollator zus\u00e4tzlich abzusichern und die Diebstahlsicherheit zu erh\u00f6hen.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How can I secure ello against theft?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"The ello rollator can be secured using a bicycle lock of an appropriate security level. It is recommended to attach the rollator to a sturdy, fixed object to reduce the risk of theft. This measure helps enhance the rollator's security against theft.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Kann der ello gegen Diebstahl und Besch\u00e4digung versichert werden?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Bitte fragen Sie Ihre Versicherung, welcher Versicherungsschutz f\u00fcr den ello Rollator in Frage kommen kann.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Can ello be insured against theft and damage?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"Please consult your insurance provider to determine what coverage options are available for the ello rollator.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Gibt es einen zus\u00e4tzlichen Akku, um die Reichweite von ello zu erh\u00f6hen?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"Es kann ein zus\u00e4tzlicher Akku erworben werden, der die Reichweite des ello Rollators erheblich erweitert. Dies erm\u00f6glicht eine l\u00e4ngere Nutzung ohne Zwischenladen und erh\u00f6ht die Flexibilit\u00e4t im Alltag.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"Is an additional battery available to increase ello\u2019s range?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"An additional battery can be purchased to significantly extend the range of the ello rollator. This allows for longer use without recharging, increasing daily flexibility.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"de\",\n        \"name\": \"Wie wird der ello geladen?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"de\",\n          \"text\": \"ello wird an einer haushalts\u00fcblichen Steckdose geladen. Dazu kann der Akku im Rollator bleiben \u2013 muss es aber nicht. So k\u00f6nnen Sie problemlos ggf. auch Ihren Reserve-Akku laden und gleichzeitig den ello nutzen.\"\n        }\n      },\n      {\n        \"@type\": \"Question\",\n        \"inLanguage\": \"en\",\n        \"name\": \"How is ello charged?\",\n        \"acceptedAnswer\": {\n          \"@type\": \"Answer\",\n          \"inLanguage\": \"en\",\n          \"text\": \"ello is charged using a standard household power outlet. The battery can remain in the rollator but doesn\u2019t have to. You can charge your spare battery while still using ello.\"\n        }\n      }\n    ]\n  }\n  \n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>FAQ. Die wichtigsten Fragen rund um ello. Was macht den ello so sicher? ello ist ein elektrischer Rollator, der durch seine F\u00fclle von innovativen Ausstattungen einzigartig auf dem Markt sein d\u00fcrfte und insbesondere auch durch seine sehr hohe Sicherheitsausstattung gl\u00e4nzt: Bei Gef\u00e4llen bremst er automatisch ab und beim Loslassen der Griffe bewegt er sich nur [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-442","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>H\u00e4ufige Fragen zum elektrischen Rollator - Ello by Voss healthcare<\/title>\n<meta name=\"description\" content=\"Unsere FAQ geben Antworten auf h\u00e4ufige Fragen rund um den ello Rollator. 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